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FOSHAN ZHIEN MACHINERY CO.,LTD. enjoys a good geographical loaction, which near GuangZhou International Airport. With number of years's experience in solving packaging solutions, ZHIEN has evolved into a major player in manufacturing packing machines in China.
Q1. How to find a packaging machine that suits for my product?
Re: Tell us about your product details and the packing requirements. Like the bag size you need or the weight you need for per bag. If available, please send your product pictures for our reference. So that we can have a better suggestion for you.
Q2. Can your company do ODM for the packaging machine?
Re: Yes. Certainly. We have a strong engineering team which can make designs for non-standard machines to meet different needs of package solution.
Q3. How can I check the machine quality after placing order?
Re: We will do testing on every machine before shipment and send the testing video for your check. And also you can arrange quality checking by the third-party.
Q4. How can deal with the machine if it has problem on my site?
Re: We have full-time staff to service you. The after-sales team with technicians will help to find out the problem and give advise. If need oversea service, we have professional technicians with oversea service experience to serve oversea clients. But service charge and travel fee with accomodation are responsible by your side.
Q5. We may afraid that you won't send us machines after payment.
Re: We have our business license and certificate from government agency. And it is available to make the order process through alibaba trade assurance to monitor the process.
Q6. Can you explain the whole transaction process?
1. Sign the contract.
2. Arrange 30% deposit to our factory.
3. Workshop arrange production.
4. Testing and detecting the machine before shipment. (by factory itself and by clients)