Installation: 1.We provide videos and instruction manual to show the process of installation. 2.We provide training for installation for free in our factory. 3.We can send technician to buyer's factory to install the machine and provide training service.
After Sales Service: 1. The machine will have one year warranty . During the warranty year if any of the parts broken not by man-made.We will free charge to replace the new one to you.The warranty will begin after the machine send out. 2. Free lifetime technique support. 3.After the warranty period, the spare parts for replacement are offered based on certain charge.
Normally we have some questions to customers 1. What is you want to pack? 2. How many ml to pack? 3. What is voltage and Hertz in your local? 4.The Bag sealing type,3 side sealing . 4 side sealing or pillow type? If you want to design the special packing machine, we can manufacture the packing machine as your requirements.